Protecting your private information is our priority. This Statement of Privacy applies to www.coolwillys.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Cool Willy’s Air & Plumbing include www.coolwillys.com. The Cool Willy’s Air & Plumbing website is a Home Services Website. By using the Cool Willy’s Air & Plumbing website, you consent to the data practices described in this statement.
Collection of your Personal Information
Cool Willy’s Air & Plumbing may collect personally identifiable information, such as your:
– Name
– Address
– E-mail Address
– Phone Number
If you purchase Cool Willy’s Air & Plumbing’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Cool Willy’s Air & Plumbing may also collect anonymous demographic information, which is not unique to you, such as your:
– Age
– Gender
– Demographic Information via Search Engine Advertising Cookies
We may gather additional personal or non-personal information in the future.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Cool Willy’s Air & Plumbing’s public message boards, this information may be collected and used by others.
Cool Willy’s Air & Plumbing encourages you to review the privacy statements of websites you choose to link to from Cool Willy’s Air & Plumbing so that you can understand how those websites collect, use and share your information. Cool Willy’s Air & Plumbing is not responsible for the privacy statements or other content on websites outside of the Cool Willy’s Air & Plumbing website.
Use of your Personal Information
Cool Willy’s Air & Plumbing collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Cool Willy’s Air & Plumbing may also use your personally identifiable information to inform you of other products or services available from Cool Willy’s Air & Plumbing and its affiliates. Cool Willy’s Air & Plumbing may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Cool Willy’s Air & Plumbing does not sell, rent or lease its customer lists to third parties.
Cool Willy’s Air & Plumbing may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Cool Willy’s Air & Plumbing may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Cool Willy’s Air & Plumbing, and they are required to maintain the confidentiality of your information.
Cool Willy’s Air & Plumbing may keep track of the websites and pages our users visit within Cool Willy’s Air & Plumbing, in order to determine what Cool Willy’s Air & Plumbing services are the most popular. This data is used to deliver customized content and advertising within Cool Willy’s Air & Plumbing to customers whose behavior indicates that they are interested in a particular subject area.
Cool Willy’s Air & Plumbing will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cool Willy’s Air & Plumbing or the site; (b) protect and defend the rights or property of Cool Willy’s Air & Plumbing; and, (c) act under exigent circumstances to protect the personal safety of users of Cool Willy’s Air & Plumbing, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Cool Willy’s Air & Plumbing. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Cool Willy’s Air & Plumbing website.
Use of Cookies
The Cool Willy’s Air & Plumbing website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Cool Willy’s Air & Plumbing pages, or register with Cool Willy’s Air & Plumbing site or services, a cookie helps Cool Willy’s Air & Plumbing to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Cool Willy’s Air & Plumbing website, the information you previously provided can be retrieved, so you can easily use the Cool Willy’s Air & Plumbing features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Cool Willy’s Air & Plumbing services or websites you visit.
Security of your Personal Information
Cool Willy’s Air & Plumbing secures your personal information from unauthorized access, use, or disclosure. Cool Willy’s Air & Plumbing uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Thirteen
Cool Willy’s Air & Plumbing does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Cool Willy’s Air & Plumbing by contacting us here:
– Web page: https://www.coolwillys.com/
– Phone: +520-886-3229
Changes to this Statement
Cool Willy’s Air & Plumbing will occasionally update this Statement of Privacy to reflect company and customer feedback. Cool Willy’s Air & Plumbing encourages you to periodically review this Statement to be informed of how Cool Willy’s Air & Plumbing is protecting your information.
Contact Information
Cool Willy’s Air & Plumbing welcomes your questions or comments regarding this Statement of Privacy. If you believe that Cool Willy’s Air & Plumbing has not adhered to this Statement, please contact Cool Willy’s Air & Plumbing at:
Address:
1435 S Euclid Ave, Tucson, AZ 85713
Telephone number: +520-886-3229
California Consumers
We reserve the right to update these policy terms as we determine, where this was last updated on August 1st, 2021.
Right to Know About Personal Information Collected, Disclosed, or Sold
In California, consumers have the right to request that the business disclose what personal information it collects, uses, discloses, and sells.
(1) The categories of personal information it has collected about that consumer.
(2) The categories of sources from which the personal information is collected.
(3) The business or commercial purpose for collecting or selling personal information.
(4) The categories of third parties with whom the business shares personal information.
(5) The specific pieces of personal information it has collected about that consumer.
(1) The categories of personal information that the business collected about the consumer.
(2) The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each category of third parties to whom the personal information was sold.
(3) The categories of personal information that the business disclosed about the consumer for a business purpose.
Instructions for submitting a verifiable consumer request
You can submit a request per the rights outlined above via our contact information above.
Only you, a natural person or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information related to you. Cool Willy’s Air & Plumbing will only require you to provide basic information that would most likely have been disclosed in the original data collection process, and we will verify that this information matches what we have on record. We will then send a 6 digit numeric code either via text message or email based on the information provided in your request, and which must be relayed back to Cool Willy’s Air & Plumbing to complete the authentication of identity. Once verified, we will investigate and provide an individualized response to you, and will not merely refer to our general practices outlined in the Privacy Policy.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
We may deny your access request to know personal information if:
We may deny your deletion request if retaining the personal information is necessary for us or our service provider(s) to:
Any disclosures we provide will only cover the 12-month period preceding the receipt of your verifiable request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Effective as of April 23, 2025
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